Who We Are:
Antrim Enterprise Agency gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.
This privacy notice applies to Antrim Enterprise Agency Limited, whose company address is:-
Antrim Enterprise Agency, 58 Greystone Road, Antrim, BT41 1JZ
This notice explains how we collect, store and use your personal data. The website referred to in this notice is www.antrimenterprise.com and facebook page AntrimEnterprise /twitter page AntrimEnterpris
Data Protection Officer:
Our designated Data Protection Officer is Richard Cairns, who can be contacted at our trading address, tel. no 028 9446 7774 or email firstname.lastname@example.org with Data Protection Officer in the subject bar.
What Information does Antrim Enterprise collect?
We will comply with the Data Protection legislation. We will not ask you for any personal information that we do not need. So any personal data which you supply to us or we collect from any third party will be used for the purposes indicated below. Please do not give us information if you do not want it stored. The nature of the personal data which we keep on record may include your name, address, date of birth, national insurance number, email address and telephone numbers (including your mobile telephone number) and sometimes bank details if you are a paying customer of Antrim Enterprise Agency e.g. a client on one of our workshops.
How do we collect your data ?
We collect personal information in the following ways:
An online form for getting in “contact” with us
When you place an order with us to accept any of our services via email, phone or in person
When you submit your CV against any job applications you may make
When you “Opt – In” to us emailing you about other products/services we think may be of value to you
How do we use your personal data?
The personal data which we obtain and hold about you or your business will be used to provide you with information, to communicate with you and/or your company and, if you have an account with us, to administer your account, including for billing purposes. We may contact you by letter telephone, email, SMS text [or other electronic means] for the purposes indicated above. Your personal data will only be used as stated herein and/or in such other circumstances where there is an obligation to do so, or as the law permits, or where we have your consent.
- We collect your personal data in the “performance of a contract” so we are able to provide a service and to ensure that services are completed and be sent out to your preferred address
- We collect and store your personal data as part of our “Legal Obligation” for business accounting and tax purposes
- We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in your interests. Such information will be non-intrusive and is processed on the grounds of “Consent”
- To send you pertinent information in support of a product/service that you have a “Legitimate Interest” in receiving
You have the right to access any personal information that Antrim Enterprise Agency processes about you and to request information about:
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data direction from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable; you have the right to data portability of your information and the right to be informed about any automated decision-making we may use. At present we do not carry out any automated decision-making
If we receive a request from you to exercise any of the about rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purpose specified in this notice or where there is a legal requirement. Antrim Enterprise Agency use a number of third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Our third-party service providers are:
- Hopper & Co Accountants
- B4B Telecom
- Helios IT
- British Telecom
- SRG Financial
- Royal London
- Get Invited
- Scan Alarm
Antrim Enterprise Agency takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.
Once we have received your information it is secured within our systems on encrypted laptops and is accessed via complex passwords which are changed every number of months.
Transferring your information outside of the EU
Personal data in the European Union is protected by the General Data Protection Regulations (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data.
A small number of our third-party service providers’ products or services (or parts of them) may be hosted/stored in the USA which means that we may transfer any information which is submitted by your through the website outside the European Economic Area (“EEA”) for the following purposes:-
- MailChimp for email marketing
Therefore, when you use our website or send us an email or sign-up to our newsletters, the personal information you submit may be stored on servers which are hosted in the USA. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by measures set out by Antrim Enterprise Agency to protect your data and comply with the relevant data protection laws.
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Antrim Enterprise Agency, however, as this information is required for us to provide you with:
- Our services
- Deliver our programmes
- Or to keep you informed of service improvements/changes
we will not be able to offer some/all our services without it.
How long does Antrim Enterprise store your data?
We will retain your personal data only for as long as is required and for the purposes for which it was originally given. The personal details are then destroyed unless we are legally obliged to retain the personal data and/or transmit it to a regulatory or government authority.
We would ask that you keep us informed (by email, telephone, or in writing) of any changes in your personal data so that we may have our records up to date at all times.
Upon written request to The Data Protection Officer, Antrim Enterprise Agency, 58 Greystone Road, Antrim, BT41 1JZ you are entitled to a copy of the personal data held about you by us, as provided for under the Data Protection Act. You also have the right to require us to correct any inaccuracies in your information.
If at any time you have any concerns about the way your data has been processed by Antrim Enterprise Agency and those concerns cannot be resolved by us directly you have the right to take those concerns externally and raise them with the regulator, the Information Commissioner www.ico.org.uk
- Information and Record Management Policy
- Subject Access Request Policy
- Data Breach Policy
- Social Media Policy
- Working with Children and Vulnerable Adults Policy
Review of the Policy
This policy will be reviewed as a minimum every 2 years to ensure that Antrim Enterprise Agency meets statutory requirements and any codes of practice made under the Act.